{
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        "rendered": "<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\">\n\t\t\t\t<div class=\"elementor-element elementor-element-41b11fb6 e-flex e-con-boxed e-con e-parent\" data-id=\"41b11fb6\" data-element_type=\"container\" data-e-type=\"container\">\t\t\t<div class=\"e-con-inner\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-67fa9bc8 elementor-widget elementor-widget-text-editor\" data-id=\"67fa9bc8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<h3 class=\"wp-block-heading\" data-start=\"57\" data-end=\"112\"><strong data-start=\"94\" data-end=\"112\">Privacy Policy<\/strong><\/h3>\n<p data-start=\"114\" data-end=\"224\">This policy describes how Solutions Plex collects, uses, stores, discloses, and protects personal information.<\/p>\n<h4 data-section-id=\"4q2u4m\" data-start=\"226\" data-end=\"250\">1. Purpose and Scope<\/h4>\n<p data-start=\"251\" data-end=\"388\">This Privacy Policy describes how Solutions Plex collects, uses, stores, discloses, and protects personal information in connection with:<\/p>\n<ul data-start=\"390\" data-end=\"513\">\n<li data-section-id=\"mmqa4p\" data-start=\"390\" data-end=\"448\">the website <a class=\"decorated-link\" href=\"https:\/\/solutionsplex.ca\" target=\"_new\" rel=\"noopener\" data-start=\"404\" data-end=\"428\">https:\/\/solutionsplex.ca<\/a> (the \u201cSite\u201d), and<\/li>\n<li data-section-id=\"d2csdt\" data-start=\"449\" data-end=\"513\">the Solutions Plex web and mobile application (the \u201cService\u201d).<\/li>\n<\/ul>\n<p data-start=\"515\" data-end=\"759\">The Site is primarily informational and marketing-oriented.<br data-start=\"574\" data-end=\"577\" \/>Most of the personal information processing described below relates to the Solutions Plex Service, which is property management software intended for landlords and property managers.<\/p>\n<hr data-start=\"761\" data-end=\"764\" \/>\n<h4 data-section-id=\"2nhqdj\" data-start=\"766\" data-end=\"827\">2. Person Responsible for Personal Information Protection<\/h4>\n<p data-start=\"828\" data-end=\"1008\">In accordance with the Act respecting the protection of personal information in the private sector (Qu\u00e9bec \u2013 Law 25), the person responsible for personal information protection is:<\/p>\n<p data-start=\"1010\" data-end=\"1121\"><strong data-start=\"1010\" data-end=\"1068\">Person Responsible for Personal Information Protection<\/strong><br data-start=\"1068\" data-end=\"1071\" \/>Solutions Plex<br data-start=\"1085\" data-end=\"1088\" \/>Email: <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1095\" data-end=\"1119\">contact@solutionsplex.ca<\/a><\/p>\n<p data-start=\"1123\" data-end=\"1215\">Any questions, requests, or complaints regarding this policy may be directed to this person.<\/p>\n<hr data-start=\"1217\" data-end=\"1220\" \/>\n<h4 data-section-id=\"wyo8st\" data-start=\"1222\" data-end=\"1251\">3. Role of Solutions Plex<\/h4>\n<p data-start=\"1252\" data-end=\"1271\">Within the Service:<\/p>\n<ul data-start=\"1273\" data-end=\"1553\">\n<li data-section-id=\"gzag8m\" data-start=\"1273\" data-end=\"1398\">Property owner\/manager users are the <strong data-start=\"1312\" data-end=\"1332\">data controllers<\/strong> of the personal information of their tenants and third parties.<\/li>\n<li data-section-id=\"5s2cpd\" data-start=\"1399\" data-end=\"1553\">Solutions Plex acts as a <strong data-start=\"1426\" data-end=\"1463\">service provider (data processor)<\/strong> and processes information only according to users\u2019 instructions to provide the Service.<\/li>\n<\/ul>\n<p data-start=\"1555\" data-end=\"1697\">Users remain responsible for ensuring they have the legal right to collect and process the personal information they upload to Solutions Plex.<\/p>\n<hr data-start=\"1699\" data-end=\"1702\" \/>\n<h4 data-section-id=\"wzeuc7\" data-start=\"1704\" data-end=\"1741\">4. Personal Information Collected<\/h4>\n<h5 data-start=\"1743\" data-end=\"1779\">4.1 Account Information (users)<\/h5>\n<ul data-start=\"1780\" data-end=\"1934\">\n<li data-section-id=\"izaz90\" data-start=\"1780\" data-end=\"1803\">First and last name<\/li>\n<li data-section-id=\"wk4jiq\" data-start=\"1804\" data-end=\"1821\">Email address<\/li>\n<li data-section-id=\"1tzdck7\" data-start=\"1822\" data-end=\"1838\">Phone number<\/li>\n<li data-section-id=\"vucsk4\" data-start=\"1839\" data-end=\"1874\">Mailing address (if applicable)<\/li>\n<li data-section-id=\"9e2ydv\" data-start=\"1875\" data-end=\"1896\">Login credentials<\/li>\n<li data-section-id=\"1qy4fr0\" data-start=\"1897\" data-end=\"1934\">Language settings and preferences<\/li>\n<\/ul>\n<h5 data-start=\"1936\" data-end=\"1993\">4.2 Property Management Data (user-uploaded content)<\/h5>\n<p data-start=\"1994\" data-end=\"2053\">Depending on use of the Service, users may upload or enter:<\/p>\n<ul data-start=\"2055\" data-end=\"2336\">\n<li data-section-id=\"1h191tp\" data-start=\"2055\" data-end=\"2122\">Tenant information (name, contact details, dates, rent amounts)<\/li>\n<li data-section-id=\"1e4btzb\" data-start=\"2123\" data-end=\"2191\">Leases, addenda, notices, RL-31 forms, and other legal documents<\/li>\n<li data-section-id=\"1wtbl6c\" data-start=\"2192\" data-end=\"2251\">Financial documents (receipts, expenses, rent payments)<\/li>\n<li data-section-id=\"1moo4qc\" data-start=\"2252\" data-end=\"2289\">Communications and internal notes<\/li>\n<li data-section-id=\"1cmgsv2\" data-start=\"2290\" data-end=\"2336\">Documents and images related to properties<\/li>\n<\/ul>\n<p data-start=\"2338\" data-end=\"2397\">Solutions Plex does not determine the content of this data.<\/p>\n<h5 data-start=\"2399\" data-end=\"2432\">4.3 Technical and Usage Data<\/h5>\n<ul data-start=\"2433\" data-end=\"2546\">\n<li data-section-id=\"btxcx3\" data-start=\"2433\" data-end=\"2447\">IP address<\/li>\n<li data-section-id=\"kw1o3g\" data-start=\"2448\" data-end=\"2490\">Device type, operating system, browser<\/li>\n<li data-section-id=\"djnn16\" data-start=\"2491\" data-end=\"2518\">Login and activity logs<\/li>\n<li data-section-id=\"1ghzn0m\" data-start=\"2519\" data-end=\"2546\">Service usage analytics<\/li>\n<\/ul>\n<h5 data-start=\"2548\" data-end=\"2569\">4.4 Payment Data<\/h5>\n<p data-start=\"2570\" data-end=\"2691\">Payments are processed by secure third-party providers (e.g., Stripe). Solutions Plex does not store credit card numbers.<\/p>\n<hr data-start=\"2693\" data-end=\"2696\" \/>\n<h4 data-section-id=\"1cqwl5b\" data-start=\"2698\" data-end=\"2727\">5. Purposes of Collection<\/h4>\n<p data-start=\"2728\" data-end=\"2760\">Personal information is used to:<\/p>\n<ul data-start=\"2762\" data-end=\"3023\">\n<li data-section-id=\"1t8r8w7\" data-start=\"2762\" data-end=\"2812\">Provide and operate the Solutions Plex Service<\/li>\n<li data-section-id=\"vu2urp\" data-start=\"2813\" data-end=\"2848\">Create and manage user accounts<\/li>\n<li data-section-id=\"kxm3lx\" data-start=\"2849\" data-end=\"2886\">Ensure security and prevent fraud<\/li>\n<li data-section-id=\"fse0xh\" data-start=\"2887\" data-end=\"2938\">Communicate with users (transactional messages)<\/li>\n<li data-section-id=\"1dvb1in\" data-start=\"2939\" data-end=\"2989\">Improve the Service (statistics and analytics)<\/li>\n<li data-section-id=\"m4gks\" data-start=\"2990\" data-end=\"3023\">Comply with legal obligations<\/li>\n<\/ul>\n<p data-start=\"3025\" data-end=\"3136\">Secondary purposes (marketing, advanced analytics, remarketing) are subject to separate consent where required.<\/p>\n<hr data-start=\"3138\" data-end=\"3141\" \/>\n<h4 data-section-id=\"1vdzdys\" data-start=\"3143\" data-end=\"3172\">6. Consent and Withdrawal<\/h4>\n<p data-start=\"3173\" data-end=\"3268\">Consent is obtained in a clear, free, informed, and specific manner, in accordance with Law 25.<\/p>\n<p data-start=\"3270\" data-end=\"3328\">Users may withdraw consent for certain non-essential uses:<\/p>\n<ul data-start=\"3330\" data-end=\"3435\">\n<li data-section-id=\"1vetov7\" data-start=\"3330\" data-end=\"3358\">via account settings, or<\/li>\n<li data-section-id=\"1pbfbo7\" data-start=\"3359\" data-end=\"3435\">by contacting the person responsible for personal information protection<\/li>\n<\/ul>\n<p data-start=\"3437\" data-end=\"3501\">Withdrawal of consent may limit certain Service functionalities.<\/p>\n<hr data-start=\"3503\" data-end=\"3506\" \/>\n<h4 data-section-id=\"xlvugy\" data-start=\"3508\" data-end=\"3547\">7. Cookies and Similar Technologies<\/h4>\n<h5 data-start=\"3549\" data-end=\"3565\">7.1 Website<\/h5>\n<p data-start=\"3566\" data-end=\"3673\">The Site may use cookies for statistical and marketing purposes (e.g., Google Analytics, Google Ads, Meta).<\/p>\n<h5 data-start=\"3675\" data-end=\"3710\">7.2 Solutions Plex Application<\/h5>\n<p data-start=\"3711\" data-end=\"3857\">The Service may use analytics tools to improve user experience. Users can manage or refuse certain cookies via their browser or provided settings.<\/p>\n<hr data-start=\"3859\" data-end=\"3862\" \/>\n<h4 data-section-id=\"16pmiua\" data-start=\"3864\" data-end=\"3905\">8. Disclosure of Personal Information<\/h4>\n<p data-start=\"3906\" data-end=\"3941\">Personal information is never sold.<\/p>\n<p data-start=\"3943\" data-end=\"4008\">It may only be disclosed to essential service providers, such as:<\/p>\n<ul data-start=\"4010\" data-end=\"4127\">\n<li data-section-id=\"12foi0p\" data-start=\"4010\" data-end=\"4027\">Cloud hosting<\/li>\n<li data-section-id=\"6mrnwn\" data-start=\"4028\" data-end=\"4051\">Storage and backups<\/li>\n<li data-section-id=\"1mo7tvd\" data-start=\"4052\" data-end=\"4074\">Payment processing<\/li>\n<li data-section-id=\"185prip\" data-start=\"4075\" data-end=\"4107\">Transactional email delivery<\/li>\n<li data-section-id=\"nrbygl\" data-start=\"4108\" data-end=\"4127\">Analytics tools<\/li>\n<\/ul>\n<p data-start=\"4129\" data-end=\"4246\">These providers are contractually required to protect personal information and use it only to provide their services.<\/p>\n<hr data-start=\"4248\" data-end=\"4251\" \/>\n<h4 data-section-id=\"1s89jh1\" data-start=\"4253\" data-end=\"4284\">9. Transfers Outside Quebec<\/h4>\n<p data-start=\"4285\" data-end=\"4383\">Some personal information may be hosted or processed outside Qu\u00e9bec (e.g., Canada, United States).<\/p>\n<p data-start=\"4385\" data-end=\"4534\">Before any transfer, a privacy impact assessment (PIA) is conducted to ensure adequate protection of personal information, in accordance with Law 25.<\/p>\n<hr data-start=\"4536\" data-end=\"4539\" \/>\n<h4 data-section-id=\"1cv75j4\" data-start=\"4541\" data-end=\"4582\">10. Retention of Personal Information<\/h4>\n<p data-start=\"4583\" data-end=\"4642\">Personal information is retained only as long as necessary:<\/p>\n<ul data-start=\"4644\" data-end=\"4840\">\n<li data-section-id=\"14tf5fa\" data-start=\"4644\" data-end=\"4687\">Active account: duration of Service use<\/li>\n<li data-section-id=\"1dh6z3g\" data-start=\"4688\" data-end=\"4754\">After account closure: limited retention period, then deletion<\/li>\n<li data-section-id=\"upmrlx\" data-start=\"4755\" data-end=\"4803\">Financial data: retention as required by law<\/li>\n<li data-section-id=\"3ku6yk\" data-start=\"4804\" data-end=\"4840\">Technical logs: limited duration<\/li>\n<\/ul>\n<hr data-start=\"4842\" data-end=\"4845\" \/>\n<h4 data-section-id=\"1tby0r6\" data-start=\"4847\" data-end=\"4900\">11. Automated Decision-Making and Analytics Tools<\/h4>\n<p data-start=\"4901\" data-end=\"4992\">Some features may use automated processing (e.g., document classification, OCR, analytics).<\/p>\n<p data-start=\"4994\" data-end=\"5004\">Users may:<\/p>\n<ul data-start=\"5006\" data-end=\"5116\">\n<li data-section-id=\"13olti6\" data-start=\"5006\" data-end=\"5051\">Request information about such processing<\/li>\n<li data-section-id=\"u8zz4l\" data-start=\"5052\" data-end=\"5085\">Contest an automated decision<\/li>\n<li data-section-id=\"3efqyr\" data-start=\"5086\" data-end=\"5116\">Request human intervention<\/li>\n<\/ul>\n<hr data-start=\"5118\" data-end=\"5121\" \/>\n<h4 data-section-id=\"o5kmc5\" data-start=\"5123\" data-end=\"5165\">12. Protection of Personal Information<\/h4>\n<p data-start=\"5166\" data-end=\"5232\">Solutions Plex implements reasonable security measures, including:<\/p>\n<ul data-start=\"5234\" data-end=\"5387\">\n<li data-section-id=\"1oiexxs\" data-start=\"5234\" data-end=\"5279\">Encryption of data in transit and at rest<\/li>\n<li data-section-id=\"1d8sc6d\" data-start=\"5280\" data-end=\"5310\">Restricted access controls<\/li>\n<li data-section-id=\"wpifwu\" data-start=\"5311\" data-end=\"5343\">Monitoring and security logs<\/li>\n<li data-section-id=\"4py3ro\" data-start=\"5344\" data-end=\"5387\">Internal incident management procedures<\/li>\n<\/ul>\n<hr data-start=\"5389\" data-end=\"5392\" \/>\n<h4 data-section-id=\"vgdhrd\" data-start=\"5394\" data-end=\"5419\">13. Privacy Incidents<\/h4>\n<p data-start=\"5420\" data-end=\"5478\">In the event of an incident posing a serious risk of harm:<\/p>\n<ul data-start=\"5480\" data-end=\"5654\">\n<li data-section-id=\"wnq3bk\" data-start=\"5480\" data-end=\"5554\">Solutions Plex will notify the Quebec Access to Information Commission<\/li>\n<li data-section-id=\"13p9yur\" data-start=\"5555\" data-end=\"5615\">Affected individuals will be informed as required by law<\/li>\n<li data-section-id=\"19zrrei\" data-start=\"5616\" data-end=\"5654\">An incident register is maintained<\/li>\n<\/ul>\n<hr data-start=\"5656\" data-end=\"5659\" \/>\n<h4 data-section-id=\"1xrxib1\" data-start=\"5661\" data-end=\"5690\">14. Rights of Individuals<\/h4>\n<p data-start=\"5691\" data-end=\"5734\">In accordance with Law 25, individuals may:<\/p>\n<ul data-start=\"5736\" data-end=\"5884\">\n<li data-section-id=\"z5a2e2\" data-start=\"5736\" data-end=\"5773\">Access their personal information<\/li>\n<li data-section-id=\"15cenn3\" data-start=\"5774\" data-end=\"5796\">Request correction<\/li>\n<li data-section-id=\"12ejswe\" data-start=\"5797\" data-end=\"5834\">Request deletion, where permitted<\/li>\n<li data-section-id=\"t1p9tw\" data-start=\"5835\" data-end=\"5855\">Withdraw consent<\/li>\n<li data-section-id=\"hacwqa\" data-start=\"5856\" data-end=\"5884\">Request data portability<\/li>\n<\/ul>\n<p data-start=\"5886\" data-end=\"5967\">Requests are processed within a reasonable timeframe after identity verification.<\/p>\n<hr data-start=\"5969\" data-end=\"5972\" \/>\n<h4 data-section-id=\"1yibhx8\" data-start=\"5974\" data-end=\"6011\">15. Information Concerning Minors<\/h4>\n<p data-start=\"6012\" data-end=\"6162\">The Service is not intended for children under 14. No personal information is knowingly collected from minors without parental consent where required.<\/p>\n<hr data-start=\"6164\" data-end=\"6167\" \/>\n<h4 data-section-id=\"ird16\" data-start=\"6169\" data-end=\"6191\">16. Policy Changes<\/h4>\n<p data-start=\"6192\" data-end=\"6326\">Solutions Plex may modify this Policy at any time. In case of significant changes, users will be notified via the Site or the Service.<\/p>\n<hr data-start=\"6328\" data-end=\"6331\" \/>\n<h4 data-section-id=\"1omdicu\" data-start=\"6333\" data-end=\"6348\">17. Contact<\/h4>\n<p data-start=\"6349\" data-end=\"6435\">For any questions or requests:<br data-start=\"6379\" data-end=\"6382\" \/><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"6382\" data-end=\"6406\">contact@solutionsplex.ca<\/a><br data-start=\"6406\" data-end=\"6409\" \/><a class=\"decorated-link\" href=\"https:\/\/solutionsplex.ca\" target=\"_new\" rel=\"noopener\" data-start=\"6409\" data-end=\"6433\">https:\/\/solutionsplex.ca<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>",
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        "rendered": "<p>Privacy Policy This policy describes how Solutions Plex collects, uses, stores, discloses, and protects personal information. 1. Purpose and Scope This Privacy Policy describes how Solutions Plex collects, uses, stores, discloses, and protects personal information in connection with: the website https:\/\/solutionsplex.ca (the \u201cSite\u201d), and the Solutions Plex web and mobile application (the \u201cService\u201d). The Site [&hellip;]<\/p>",
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